Ottawa & surrounding areas
Private Property Towing
Managed removal of unauthorized vehicles for property managers, condo boards, commercial landlords, and business owners — documented, signed, and defensible.
Private-property towing only works when it is documented. Every removal we perform is photographed, timestamped, tied to a signed authorization from the property representative, and recorded on a digital tow ticket that can be produced later if the vehicle owner disputes it.
Property managers call us because unauthorized parking is a persistent, low-grade problem: a stall paid for by a resident is occupied by someone else, a fire lane is blocked, a loading zone is used as free all-day parking, or a lot fills with vehicles belonging to a neighbouring business.
What separates a defensible tow from a liability is the paperwork. Before a vehicle is moved we record the plate, the vehicle, the stall or zone, the signage in view, and the time. The authorizing person signs on the driver's device. That record is retrievable months later.
We also want the property's signage to actually support the tow. If the signage at a property is inadequate or ambiguous, we will say so — a removal performed against poor signage is the one that turns into a complaint and a chargeback.
Vehicle owners looking for a towed vehicle should call +1 (613) 890-9008 with the plate number. We will confirm whether we have the vehicle, where it is, and what is required to release it.
What this covers
- Ongoing programs for condo, residential, and commercial properties
- Fire-lane, loading-zone, and accessible-stall enforcement
- Photo and timestamp documentation on every removal
- Signed digital authorization from the property representative
- Retrievable tow-ticket records for disputes
- Signage review before a program starts
What happens when you call
- 1
Property agreement
We set up the property with authorized contacts, signage requirements, and the rules the program will enforce.
- 2
Authorized request
A named representative requests removal. Nothing is towed on an anonymous call.
- 3
Documentation on scene
Plate, vehicle, position, signage, and time are photographed before the vehicle is touched.
- 4
Signed authorization
The property representative signs the digital tow ticket, which is stored against the property record.
- 5
Owner release process
The vehicle owner calls, identifies the vehicle, provides proof of ownership and identification, and settles the charges to release it.
Questions about private property towing
- My car was towed from a lot. How do I get it back?
- Call +1 (613) 890-9008 with the plate number. We will confirm whether we have the vehicle, where it is, and what identification and payment are required to release it.
- Can I tow a car from my own driveway?
- Call us and describe the situation. Residential driveway removals have different requirements than a managed commercial lot, and we will tell you what is needed before dispatching.
- What documentation do you keep?
- Photos of the vehicle and its position, the plate, timestamps, the authorizing representative's name and signature, and the full tow ticket. Records are retrievable if the tow is later disputed.